Shipping policy

Last updated: 20 May 2025

At Divine Bites, we ship our products across the European Union. All orders are freshly prepared, securely packed, and dispatched as quickly as possible to ensure product quality and freshness upon arrival.

Shipping Regions
We currently ship to all countries within the European Union. If you are outside the EU and wish to place an order, please contact us.

Processing Time
Orders are typically processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time and Shipping Cost
Delivery times and shipping rates vary depending on your location, the weight of the order, and the courier used.
Please refer to the shipping cost and estimated delivery time shown at checkout for the most accurate and up-to-date information.

Packaging and Freshness
Our products are packed to maintain freshness and are sealed for hygiene and quality. Perishable items may require refrigeration upon arrival. Specific handling instructions are provided on the product page where applicable.

Order Tracking
Once your order has been dispatched, you will receive a tracking link via email or SMS.

Important Information
Please ensure that your shipping address is complete and accurate. We are unable to reship perishable items returned due to incorrect address details or failed delivery attempts.
Per EU consumer law, food products are exempt from the standard right of return. However, if your order arrives damaged or is incorrect, please contact us within 24 hours of delivery.

Contact
If you have any questions or concerns about your shipment, please email us at hello@divinebites.nl.